FAQ
1. When will I receive my product?
Immediately.
After purchase, your access will:
- Appear on the order confirmation page
- Be sent to your email within minutes
If you don’t see it, please check your spam or junk folder.
2. What if I entered the wrong email?
Mistakes happen — we’ll fix it.
Contact us with:
- Your full name
- Order number or proof of payment
We’ll update your details and resend your access.
📧 burntperformance@gmail.com (update if needed)
📱 070 339 5082 (confirm if correct)
3. What format are your products delivered in?
Most Burnt Performance products are delivered as:
- PDF files (guides, systems, frameworks)
- Downloadable digital resources compatible with mobile, tablet, and desktop
Future releases may include:
- Private access portals
- Streaming content
- Video-based training systems
4. Do you offer refunds?
No — due to the digital nature of our products.
All sales are final.
Refunds are only issued if:
- You were charged but did not receive the product
- A verified technical issue prevents access and cannot be resolved
Please refer to our Refund Policy for full details.
5. Can I share or resell the products?
No.
All Burnt Performance products are licensed for personal use only.
You may NOT:
- Share files
- Upload content publicly
- Resell or redistribute
- Claim the material as your own
Unauthorized use may result in legal action.
6. I didn’t receive my access—what should I do?
Before contacting support, please:
- Check your spam or junk folder
- Confirm your email was entered correctly
- Wait up to 10 minutes after purchase
If you still haven’t received it, contact us and we’ll resend your access.
📧 burntperformance@gmail.com (update if needed)
📱 070 339 5082 (confirm if correct)
7. Do you update your products?
Yes.
We continuously improve our systems by:
- Refining structure
- Improving clarity
- Updating recommendations
- Enhancing usability
Where applicable, updates may be provided at no additional cost.
8. How do I contact support?
You can reach us here:
📧 burntperformance@gmail.com (update if needed)
📱 070 339 5082 (confirm if correct)
We respond within 24–48 hours (Monday–Friday).
9. Are your products beginner-friendly?
Yes.
Our systems are designed to be:
- Clear
- Structured
- Easy to follow
However, results still require execution and consistency.
If you have medical conditions or injuries, consult a qualified professional before starting any program.
10. Will I get guaranteed results?
No.
Results depend on:
- Discipline
- Consistency
- Effort
- Lifestyle
We provide the structure.
You execute.