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FAQ

1. When will I receive my product?

Immediately.

After purchase, your access will:

  • Appear on the order confirmation page
  • Be sent to your email within minutes

If you don’t see it, please check your spam or junk folder.


2. What if I entered the wrong email?

Mistakes happen — we’ll fix it.

Contact us with:

  • Your full name
  • Order number or proof of payment

We’ll update your details and resend your access.

📧 burntperformance@gmail.com (update if needed)
📱 070 339 5082 (confirm if correct)


3. What format are your products delivered in?

Most Burnt Performance products are delivered as:

  • PDF files (guides, systems, frameworks)
  • Downloadable digital resources compatible with mobile, tablet, and desktop

Future releases may include:

  • Private access portals
  • Streaming content
  • Video-based training systems

4. Do you offer refunds?

No — due to the digital nature of our products.

All sales are final.

Refunds are only issued if:

  • You were charged but did not receive the product
  • A verified technical issue prevents access and cannot be resolved

Please refer to our Refund Policy for full details.


5. Can I share or resell the products?

No.

All Burnt Performance products are licensed for personal use only.

You may NOT:

  • Share files
  • Upload content publicly
  • Resell or redistribute
  • Claim the material as your own

Unauthorized use may result in legal action.


6. I didn’t receive my access—what should I do?

Before contacting support, please:

  • Check your spam or junk folder
  • Confirm your email was entered correctly
  • Wait up to 10 minutes after purchase

If you still haven’t received it, contact us and we’ll resend your access.

📧 burntperformance@gmail.com (update if needed)
📱 070 339 5082 (confirm if correct)


7. Do you update your products?

Yes.

We continuously improve our systems by:

  • Refining structure
  • Improving clarity
  • Updating recommendations
  • Enhancing usability

Where applicable, updates may be provided at no additional cost.


8. How do I contact support?

You can reach us here:

📧 burntperformance@gmail.com (update if needed)
📱 070 339 5082 (confirm if correct)

We respond within 24–48 hours (Monday–Friday).


9. Are your products beginner-friendly?

Yes.

Our systems are designed to be:

  • Clear
  • Structured
  • Easy to follow

However, results still require execution and consistency.

If you have medical conditions or injuries, consult a qualified professional before starting any program.


10. Will I get guaranteed results?

No.

Results depend on:

  • Discipline
  • Consistency
  • Effort
  • Lifestyle

We provide the structure.
You execute.

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