Privacy Policy

Effective Date: 25 April 2026

Burnt Performance (“we”, “us”, “our”) operates the website burntperformance.co.za and provides digital products and services.

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following personal information:

• Full name
• Email address
• Phone number
• Billing/payment details (processed securely via third-party providers)
• IP address and device information
• Website usage data (cookies, analytics)

We only collect information necessary to provide our services.

2. How We Collect Information

We collect personal information when you:

• Make a purchase
• Contact us via email or WhatsApp
• Subscribe to emails or updates
• Use or browse our website

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Send purchase confirmations and product access
• Provide customer support
• Improve our website and services
• Communicate important updates
• Comply with legal obligations

We do not sell your personal information.

4. Payment Processing

All payments are processed securely through trusted third-party providers such as PayFast.

We do not store your full payment details on our servers.

Please review their privacy policies for more information on how they handle your data.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Analyse user behaviour
• Enhance your browsing experience

You can disable cookies through your browser settings, but this may affect site functionality.

6. Sharing of Information

We may share your information with:

• Payment processors (e.g. PayFast)
• Email delivery services
• Website hosting and analytics providers

We only share data when necessary and ensure third parties comply with data protection standards.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from:

• Loss
• Misuse
• Unauthorised access
• Disclosure

However, no online system is completely secure.

8. Your Rights Under POPIA

Under POPIA, you have the right to:

• Access your personal information
• Request correction or deletion
• Object to processing of your data
• Withdraw consent where applicable
• Lodge a complaint with the Information Regulator

To exercise your rights, contact us using the details below.

9. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil the purpose it was collected for
• Comply with legal and accounting obligations

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact:

Burnt Performance
🌐 Website: burntperformance.co.za
📧 Email: burntperformancesa@gmail.com
📱 Phone / WhatsApp: 070 339 5082